Background and Challenges
Medication reconciliation and administration were once a time-consuming and error-prone process for Fairview Care. Managing blister packs required multiple manual steps: checking, noting details on the pack, photocopying, logging, and updating records if any changes occurred. This not only led to inefficiencies but also increased costs due to printing and administrative time.
Audit compliance was a key priority, and the existing system lacked streamlined documentation and synchronisation. Reporting was complex, making it difficult to ensure accuracy and maintain compliance.
Choosing Medi-Map: A Game-Changer
Recognising the need for a more efficient and compliant solution, Fairview Care turned to Medi-Map following an auditor’s recommendation. Unlike other solutions, Medi-Map provided:
A seamless reconciliation process with easy tick-box verification for checking and receiving blister packs.
Enhanced auditing capabilities, including discharge, leave, and temporary offsite management.
Real-time synchronisation for stocktaking and medication administration.
Implementation and Staff Adaptation
Transitioning to Medi-Map was a significant shift, but the benefits became evident early on. While initial onboarding presented minor challenges, such as staff adaptation and occasional errors, the comprehensive training and support from Medi-Map ensured a smooth transition.
One notable improvement was in short-course medication management. With Medi-Map, medication reviews by doctors allowed for automatic resetting to Day 1, ensuring accuracy.
Although staff found certain dosing adjustments complex initially, the intuitive interface soon made administration more manageable.
Outcomes and Benefits
Since adopting Medi-Map, Fairview Care has achieved remarkable results:
Increased Efficiency: The streamlined reconciliation process eliminated redundant steps, significantly reducing administrative workload.
Enhanced Compliance: With Medi-Map, the facility has maintained four years of audit compliance, reinforcing its commitment to best practices.
Recognition in Aged Care Excellence: The facility’s success led to being named a 2024 finalist in Best in Aged Care in New Zealand North Island.
Improved Accuracy: Blister pack verification is now seamless, minimizing errors and ensuring medications are administered correctly.
“Medi-Map has made medication management more detailed, transparent, and easier to navigate. It has significantly improved our compliance and efficiency, making audits stress-free. For any aged care provider looking for a reliable, user-friendly solution, Medi-Map is the way forward.”
With Medi-Map, Fairview Care is setting the standard for excellence in medication management, ensuring accuracy, efficiency, and compliance every step of the way.
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